Location: United States
Requisition Number: 952
Position Title: TECHNOLOGY ENGINEER
As a Technology Engineer at Hair Cuttery Family of Brands you will assist in the design, installation and maintenance of company’s PC, server, SAN, infrastructure, including hardware, software, and related security practices.
You will also-
- Recommend network security products, services, and policies that integrate with our infrastructure.
- Support product evaluation and integration, network hardware and software system testing, strategic planning, and emerging technology investigation.
- Analyze customer troubles and determine the best technical solution.
Under general supervision you will perform a variety of computing support duties. Responsible for overall technical direction of Hair Cuttery Family of Brands’ PC, Server, SAN infrastructure at the Stylist Support Center.
ESSENTIAL JOB RESPONSIBILITIES:
Provide support for problems relating to personal computers, printers and other
Install/maintain/enhance personal computers, servers, and other network devices
Maintain/enhance server/PC security, backups and virus protection. Manage Azure AD
Provide user management for all SAAS based support systems including Azure AD,
Jumpcloud, Carbon Black, GSuite, Slack, Dropbox & Zoom.
Participate in desktop/network hardware and software upgrade planning and
implementation and other IT projects
Interact with all levels of Associates and vendors to resolve network related issues/
Build and maintain the corporate desktops images and other desktop deployments.
On-call and travel required as needed including nights, weekends, and holidays.
Basic application scripting background
NinjaRMM reporting and deployment experience
Ability to communicate with technical and non-technical persons
Ability to work with minimal guidance and direction
Remains current on technological developments and applications, for product evaluations
Is the technical contact for Stylist Support Center desktop and application support.
Other job duties as assigned
Excellent communication/interpersonal skills required.
Strong analytical ability to diagnose/repair computer/network problems.
Superior working knowledge of Microsoft operating systems and applications, MCSE or
equivalent work experience required.
Strong understanding of Ethernet switched environments, TCP/IP, DHCP,
client/server and internet concepts.
Experience creating packages and deployments using NinjaRMM is helpful.
Basic telecommunications knowledge.
Performs other related duties as assigned.
Responsible for providing direction and support for Network Engineers.
Hair Cuttery Family of Brands is a EOE
Community / Marketing Title: TECHNOLOGY ENGINEER
Hair Cuttery Family of Brands is the largest privately owned and operated chain of full-service hair salons in the United States, employing thousands of Salon Professionals in more than 500 company-owned locations on the East Coast and in the Midwest. Hair Cuttery Family of Brands consists of three premier brands: Hair Cuttery®, Bubbles®, and CIBU®. Hair Cuttery® is our signature brand, delivering best-in-class service at an affordable price. Bubbles provides an elevated salon experience using the finest selection of hair care products. CIBU is a high-performance professional haircare and styling product line that uses color-safe formulas and offers solutions for every hair type.
Hair Cuttery Family of Brands ensures that all Salon Professionals are BARBICIDE® certified and that its salon safety and sanitation practices adhere to the most recent CDC guidelines. More information at: www.haircuttery.com.
Location_formattedLocationLong: REMOTE, Virginia US
CountryEEOText_Description: US EEO Verbiage